1. Introduction
These Terms & Conditions apply to your use of the SiteSight website and any website design or related digital services requested through SiteSight. By using our website or contacting us about a project, you agree to these terms.
2. About SiteSight
SiteSight provides website design and related digital services for businesses, brands, and individuals who want a stronger online presence. You can contact us at hello@sitesight.co.uk.
3. Use of our website
You agree to use this website only for lawful purposes. You must not use this website in a way that may damage, disable, overload, or interfere with the website or its normal operation.
4. Project requests
When you submit a project request, you are responsible for providing accurate and complete information about your business, website goals, preferred style, content, contact details, and any files or references needed for the project.
5. Quotes, pricing, and payment
Any price, quote, or estimate provided by SiteSight may depend on the project scope, number of pages, requested features, content requirements, revisions, and timeline. Work may only begin once the agreed payment terms have been confirmed.
6. Client responsibilities
You are responsible for providing the materials needed to complete your project, including text, images, branding assets, business details, product or service information, and any required approvals. Delays in providing these materials may affect the project timeline.
7. Content and materials
You confirm that any content, images, logos, files, or references you provide are either owned by you or you have permission to use them. SiteSight is not responsible for copyright, trademark, or ownership issues relating to materials supplied by you.
8. Revisions
Reasonable revisions may be included depending on the agreed project scope. Additional revisions, major direction changes, or new feature requests may require extra time and additional fees.
9. Timelines
Project timelines are estimates and may change depending on the complexity of the project, client response time, requested revisions, technical requirements, or circumstances outside our control.
10. Website functionality
SiteSight aims to create clean, functional, and responsive websites. However, some features may require third-party tools, hosting, domains, plugins, integrations, or backend services that are outside our direct control.
11. Third-party services
Your website may use third-party platforms, tools, fonts, plugins, payment processors, hosting providers, analytics tools, or other external services. SiteSight is not responsible for changes, downtime, fees, or issues caused by third-party providers.
12. Intellectual property
Unless otherwise agreed, once full payment has been received, the final approved website design and deliverables created specifically for your project may be used by you for your business. SiteSight may retain the right to display the work in a portfolio unless agreed otherwise.
13. Portfolio use
SiteSight may showcase completed work, screenshots, website links, or project descriptions in our portfolio, marketing materials, or social media. If you prefer your project not to be shown, please inform us in writing.
14. Cancellations and refunds
Cancellation and refund terms may depend on the stage of the project, work already completed, time spent, and any third-party costs already incurred. Custom design work, completed work, or work already delivered may not be refundable.
15. Limitation of liability
SiteSight will not be liable for indirect, incidental, or consequential losses, including loss of profit, business, data, traffic, rankings, or revenue arising from the use of our website or services.
16. No guaranteed results
While SiteSight aims to help businesses look more professional and easier to find online, we do not guarantee specific search rankings, traffic levels, sales, enquiries, or business results.
17. Privacy
Your use of this website is also covered by our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Changes to these terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.
19. Contact us
If you have questions about these Terms & Conditions, please contact us at hello@sitesight.co.uk.